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Buyersedge.com Website Review & Ratings + Buyer's Edge Coupons

Buyer's Edge is a one-stop online store for all your home appliance and home electronic needs. They offer both large and small appliances including

  • ranges
  • dishwashers 
  • refrigerators 
  • coffee pots 
  • vacuum cleaners

Buyer's Edge gives consumers the best price on a wide variety of merchandise through their guaranteed price match policy.

You can use the drop down menus at the top of the main page but those show only appliances and not other items such as electronics, office supplies and personal care items. To access the menu for additional items you can choose the Shop by Category or Shop by Brand option at the top of the home page. This will take you to a new menu where you will see the vast array of products that Buyer's Edge has to offer.

Even though Buyer's Edge is located in New Jersey, they ship nationwide in the United States and most items ship free. They even offer a white glove shipping option that provides unpacking, setting up your item in the desired location and hauling away the boxes and packing matierial.

Buyer's Edge: What makes it different?

Buyer's Edge makes shopping easy and convenient and provides significant savings to consumers.

  • Gauranteed price match policy
  • Wide range of popular and well known brand names
  • Free Shipping on most items
  • White glove shipping option for customer convenience
  • Rebate finder tool for your zip code
  • Volume discounts for builders, designers, architects
Buyer's Edge vs. primary competitors (sites similar to Buyer's Edge)

AppliancesConnection while they do not have the range of products that Buyer's Edge has, their website is easier to navigate and less cluttered. The prices, free shipping and price matching policy are all very similar to Buyer's Edge however, ApplianceConnection does not carry electronics.

Number1Direct also has free shipping on most products as well as price matching. The range of products is very similar to Buyer's Edge. In addition to electronics and appliances, Number1Direct, unlike Buyer's Edge, carries home furnishings such as mattresses and cabinetry.

Both AppliancesConnection and Number1Direct have significantly better websites that are easier to navigate and more user friendly. The Buyer's Edge website has links to blank pages and broken links and links that take you to pages that do not give you the information that you were looking for.

Buyer's Edge offers a very diverse selection of merchandise that you are unlikely to find on other websites. They offer a wide range of accessories in thier electronics category.

Buyer's Edge: Product images & screenshots
Buyer's Edge Coupons
Buyer's Edge: Customer reviews & comments

Consumers who are looking to update their appliances or replace their entertainment systems will find good value shopping at Buyer's Edge. If you are buying a new home, redecorating or remodeling you will find this one-stop shopping a convenient resource for comparing and purchasing many items. If you have decided to install a home theater system you can compare prices here and be assured that you are getting the best value.

Pricegrabber shows an alltime customer rating score for Buyer's Edge of 4.27 out of 5 stars. The reviews are mostly glowing and most often the customer service is praised for being polite and helpful. The main complaint when there was one were largely due to shipping problems. There were a couple of complaints regarding the failure to deliver the product on time.

One Florida customer on Pricegrabber states in his review, "When you order, try to get TOMMY because he made the buying process a breeze. He got me a 4-year service contract on a 46" Samsung HDTV for a fantastic price (I had already checked the other major retailers and they were far more expensive). This guy was really helpful and actually fun to deal with - the whole transaction was completed in less than 5 minutes and I am one happy customer. I highly recommend this merchant!"

Reseller Ratings shows consumer ratings for Buyer's Edge at 6.53 stars out of 10. The ratings and comments on this site tended to be more negative and were largely complaints regarding long delivery times, order errors and various shipping issues. Many of the complaints were regarding customer service as well.

One reviewer on Reseller commented "Seemed OK to start with, the guys’ sales process was seamless if a little understated. We got upsold from the “free” delivery (to the curb in front of your house) to “Concierge” delivery ( just inside your door) which is extra. Instead of showing the delivery fee they pumped up the price of the powercord (24.95) and waterline (39.95). Odd or shady? You be the judge. The $800 dishwasher arrived scratched and had to be returned. I would’ve been waiting another week for the cord and waterline due to their timing error. We’ve chosen to do business with another company.
Tommy followed up with me on the credit and it came through as represented by customer service. I hesitate to do this but...Tommy really backs their product. It's easy to take credit when things go right but he deserves credit for going the extra mile when they didn't." 
Other reviewers were, however, not quite so generous.

It is important to note that the Better Business Bureau reports that Buyer's Edge purchased a company by the name of Butterfly Photo in 2008. The company, Butterfly Photo had an F rating with the BBB prior to the purchase but Buyer's Edge has had no complaints to the BBB in the last 36 months and has an A+ Rating with the BBB.

 

Buyer's Edge: Detailed review

Buyer's Edge is an online resource for purchasing a wide variety of goods for your home and personal use. You can purchase large appliances for you kitchen including refrigerators, dishwashers and stoves. For your personal and home entertainment Buyer's Edge offers a range of electronic devices and accessories. 

The prices on the Buyer's Edge website compare favorably to other retailers and online competitor ApplianceConnection and Number1Direct.

A sampling of price comparisons:

  •  Maytag Dryer model MEDE200XW at Buyer's Edge for $571.97,  and at Home Depot $679 with free shipping offered from both retailers. The Maytag manufacturer's suggested retail price (MSRP) is $649
  • KitchenAid's high end commercial dual fuel double oven range at $5987 from Buyer's Edge,  ApplianceConnection at 5965, Bizrate.com and Bestbuy.com were both significantly higher with pricing much closer to the MSRP of $9549.
  • With the Buyer's Edge price matching guarantee it pays to shop around the various online website for appliances and home electronics.
  • While Buyer's Edge,  and ApplianceConnection both have similar policy regarding shipping and price matching, ApplianceConnection does not offer electronics such as computers and televisions.

Buyer's Edge has significantly more category options than other online retailers who sell appliances.



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Comments (2)

A good review, Judith

Ranked #12 in

I'm sorry the links are not working. I cannot fix them because I don't have the authority or access to do it. They have to be fixed by Factoidz admin.

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